To obtain Eligibility, Benefits and/or Claims status for dates of service prior to 01/01/2025:
Submission of Prior Authorization up to and through 11/30/2024 (submission date)
- Prior Authorization Requests for Medical Services
- Submit to SHP using the portal located at https://provider.commongroundhealthcare.org/Account/Login?ReturnUrl=%2F,
- Fax to 715-221-9748,
- Call 877-825-9293.
- Prior Authorizations requests for Office Administered Drugs
- Submit to Magellan using the portal at https://www.mrxgateway.com/
- Call 800-424-8243.
- Prior Authorizations Request for Pharmacy Authorizations up to 12/31/2024:
- Contact Optum Rx by using the portal at https://go.covermymeds.com/OptumRx
- Call 800-424-8243
COMING SOON: View eligibility and submit all Medical and Office Administered Drug Prior Authorization requests beginning 12/01/2024 (submission date).
“Coming December 1, 2024”