Contact

Contact Us

We’re here to help. If you have a question about one of our plans, how to use your benefits or how to make a claim, please don’t hesitate to contact us.

Member Services
Hours: 8:00am-5:00pm, Mon-Fri

(except some holidays*)

877.514.2442
TTY using WI Relay Service: 711

Appointments are available.

To schedule, email: info@commongroundhealthcare.org

or call  Member Services at 877.514.2442

*CGHC is closed for the following holidays:

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Friday After Thanksgiving

Christmas Eve Observed – 12/22/2023

Christmas Day

New Year’s Eve Observed – 12/29/2023 Afternoon

Prescription Questions
(OptumRx)
855.577.6545

Premium Payment Mailing Address
CGHC
Box 78553
Milwaukee, WI 53278-8553

Claims Mailing Address
CGHC Claims and Correspondence
PO Box 1630
Brookfield, WI 53008-1630

Looking for Insurance?
Call our Sales Team:
855.494.2667
sales@commongroundhealthcare.org

Broker & Navigator Inquiries
888.870.4717
sales@commongroundhealthcare.org

Provider Inquiries
877.514.2442
providerinfo@commongroundhealthcare.org

Appeals and Grievances
grievance@commongroundhealthcare.org

Media and Advertising Contact
414.386.8282
mediarelations@commongroundhealthcare.org
marketing@commongroundhealthcare.org

Notice: Please keep in mind that communications sent via email over the internet, unless sent encrypted, are not necessarily secure. Although unlikely, there is a possibility that the information you include in an email can be intercepted and read by other persons besides the one whom it is addressed.