We’re Here to Help!
We’re here to help. If you have a question about one of our plans, how to use your benefits or how to make a claim, please don’t hesitate to contact us.
Member Services
Hours: 8:00am-5:00pm, Mon-Fri
(except some holidays*)
877.514.2442
TTY using WI Relay Service: 711
Appointments are available.
To schedule, email: info@commongroundhealthcare.org
or call Member Services at 877.514.2442
*CGHC is closed for the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Friday After Thanksgiving
Christmas Eve Observed – 12/22/2023
Christmas Day
New Year’s Eve Observed – 12/29/2023 Afternoon
Prescription Questions
(OptumRx)
855.577.6545
Premium Payment Mailing Address
CGHC
Box 78553
Milwaukee, WI 53278-8553
Claims Mailing Address
CGHC Claims and Correspondence
PO Box 1630
Brookfield, WI 53008-1630
Looking for Insurance?
Call our Sales Team:
855.494.2667
sales@commongroundhealthcare.org
Broker & Navigator Inquiries
888.870.4717
sales@commongroundhealthcare.org
Provider Inquiries
877.514.2442
providerinfo@commongroundhealthcare.org
Appeals and Grievances
grievance@commongroundhealthcare.org
Notice: Please keep in mind that communications sent via email over the internet, unless sent encrypted, are not necessarily secure. Although unlikely, there is a possibility that the information you include in an email can be intercepted and read by other persons besides the one whom it is addressed.