We’re Here to Help!

Contact Us

We’re here to help. If you have a question about one of our plans, how to use your benefits or how to make a claim, please don’t hesitate to contact us.

Member Services
Hours: 8:00am-5:00pm CT, Mon-Fri (except some holidays*)
877.514.2442
TTY using WI Relay Service: 711

Tell Us!

When you reach out to us using the online Tell Us form, our team will get back to you within one business day. We’re here to help and ensure you get the answers you need quickly!

Appointments are available.
To schedule an appointment call Member Services at 877.514.2442, or visit our office during regular business hours.

Prescription Questions
Express Scripts (ESI) 866.716.9756

Premium Payment Mailing Address
CGHC / CareSource WI
P.O. Box 632466
Cincinnati, OH 45263-2466

Claims Mailing Address
CGHC Wisconsin CareSource
PO Box 1305
Dayton, OH 45401-1305

*CGHC is closed for the following holidays: New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve , Christmas Day.