We’re Here to Help!

Contact Us

We’re here to help. If you have a question about one of our plans, how to use your benefits or how to make a claim, please don’t hesitate to contact us.

 

Member Services
Hours: 8:00am-5:00pm CT, Mon-Fri (except some holidays*)
877.514.2442
TTY using WI Relay Service: 711

 

Tell Us!

When you reach out to us using the online Tell Us form, our team will get back to you within one business day. We’re here to help and ensure you get the answers you need quickly!

Appointments are available.
To schedule an appointment call Member Services at 877.514.2442, or visit our office during regular business hours.

 

Prescription Questions
Express Scripts (ESI) 866.716.9756

 

Premium Payment Mailing Address
CGHC
Box 78553
Milwaukee, WI 53278-8553

 

Claims Mailing Address
CGHC Wisconsin CareSource
PO Box 1305
Dayton, OH 45401-1305

*CGHC is closed for the following holidays: New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve , Christmas Day.

Looking for Insurance?
Call our Sales Team:

855.494.2667

 

Broker & Navigator Inquiries
888.870.4717

 

Marketing & Media Inquiries

marketing@commongroundhealthcare.org

 

Provider Inquiries
877.514.2442

 

Appeals and Grievances
877.514.2442