“I spoke to Kanesha in your general number, and she was a superstar. She was fantastic, answered everything accordingly and she queued me into the billing area where Melanie was a rock star, super fantastic as well. Thank you very much, Common Ground Healthcare, you guys are fantastic and I'm glad I am a member of the Common Ground Community.”
- Ronald G., May 2024
“I had Common Ground Healthcare insurance last year, I was very happy with customer service, with documentation, with whatever bumps there were in the road, everything got ironed out properly and immediately. This year my premiums had gone up substantially and I went with another carrier and experienced horrible customer service, a barrier to healthcare when it comes to on the phone interactions. Out of 1 through 10, I’d give a negative 5! So, I fired them and I've come back home! You guys are really kind of a standout. I wish more people knew about you guys. I look forward to next year being on the team!”
- CGHC Member, January 2024
“The representative I just spoke with was very articulate. Listened to my concerns and helped me with answers very efficiently and I really appreciate it. We love Common Ground Healthcare. It's the best insurance that we've ever had”
- Brad T., May 2024