23 Aug CGHC Earns 4-Star Global Rating
Each year, individuals and families buying their health insurance through the Affordable Care Act, or healthcare.gov, are surveyed about the services they receive from their health plan. We are thrilled to announce that Common Ground Healthcare Cooperative (CGHC) overall earned a 4-star global rating and earned a 5-star rating specific to the experience our enrollees have with our provider partners .
The ratings are displayed on healthcare.gov and provide consumers with a valuable tool to compare health plans. Our results reflect our commitment to delivering high-quality healthcare services and ensuring a positive experience for our members.
As a non-profit, member-centered health plan, we work hard to give our members a world class experience. We thank our dedicated staff and loyal members for their continued support and trust. Together, we will continue to strive for excellence in healthcare.
Thank you for choosing CGHC!
About The Survey
The Centers for Medicare & Medicaid Services (CMS) established a rating system for health plans offered on healthcare.gov called the Quality Rating System (QRS). The star ratings are based on a comprehensive evaluation of health plans, focusing on three main categories:
- Medical Care: This rates how well the health plan’s network providers manage member health care. It includes measures like diabetes care, preventive services, and treatment outcomes.
- Member Experience: This is based on member satisfaction surveys, covering things such as primary care doctors, ease of access to care, and overall satisfaction with the health plan.
- Plan Administration: This rates how well the health plan is managed, including ratings on access to plan information, customer service, and the efficiency of administrative processes.
The ratings are displayed on healthcare.gov to help you make informed decisions when comparing health plans.
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