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MEMBER PORTAL | RESOURCES | FAQ | CONTACT (833) 742-0952 

STATE OF WISCONSIN

A Group Health Cooperative of Eau Claire health plan in partnership with

Common Ground Healthcare Cooperative

Service Matters

A real person answers the phone, often in 7 seconds or less!

 

2023 Open Enrollment

 

When you join Common Ground Healthcare Cooperative in partnership Group Health Cooperative of Eau Claire, you are joining part of a movement. You are selecting a health plan completely focused on the health of its members, not the pocketbooks of its stockholders or clinics. As a cooperative, every member has a voice in our organization and our board of directors is made up of members like you!

2023 Service Area

Services are available in these counties, but may not be qualified in every county.

 

Refer to the “It’s Your Choice Decision Guide” for details.

Member Portal

Access your outline of benefits, plan policy documents, privacy practices overview and more.

Virtual Care

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Teladoc doctors diagnose non-emergency medical problems, recommend treatment, and can even call in a prescription.

Frequently Asked Questions

Can I count on speaking with someone locally when I call you?

Yes! When you call Common Ground HealthCare Cooperative in partnership with Group Health Cooperative of Eau Claire, you will ALWAYS talk to a real person. We’re so focused on providing great service to our members that we often answer in less than five seconds! Great customer service doesn’t stop at answering the phone quickly. In fact, 95% of our members have their questions answered during their initial call.

 

May I see a list of your providers?

The 2023 State of Wisconsin Employee Group Health Insurance Program Provider Listing will show you all of the providers guaranteed to be available to you throughout 2023. To see the most recent provider directory, including providers that have been added since the It’s Your Choice Open Enrollment, please see our full provider directory. For any questions regarding our network or providers, please call Member Services at (715) 552-7238

 

Will our health care still be covered if we live outside the Cooperative’s service area?

Only emergency and urgent care visits are covered outside of the Cooperative provider network. Any follow-up care resulting from these visits requires you to utilize a provider within our network. Click here to see our service area.

 

Where can I get all of the materials and information for my benefits through the Department of Employee Trust Funds?

For a full description of everything available to you through ETF, please visit their website.

 

Can I get dental coverage through my health plan?

No. Dental coverage is now a uniform benefit available through Delta Dental. Visit the Employee Trust Fund’s website to learn more about your dental benefits and how to enroll in a plan.

 

Are Over-the-Counter COVID-19 Tests Covered?

Effective January 15, 2022, members can purchase over-the-counter COVID-19 diagnostic test kits at no cost to you. Coverage limits and exclusions apply. See Over-the-Counter COVID-19 Test Coverage for additional details and resources.

Group Health Cooperative of Eau Claire
2503 N. Hillcrest Pkwy. Altoona, WI 54720
Phone: (833) 742-0952
TTY 711
Fax +1 (715) 836-7683

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