We’re Here to Help!

Contact Us

We’re here to help. If you have a question about one of our plans, how to use your benefits or how to make a claim, please don’t hesitate to contact us.

 

Member Services
Hours: 8:00am-5:00pm, Mon-Fri (except some holidays*)
877.514.2442
TTY using WI Relay Service: 711

Appointments are available.
To schedule, email: info@commongroundhealthcare.org
or call  Member Services at 877.514.2442

 

Prescription Questions
(OptumRx)
855.577.6545

 

Premium Payment Mailing Address
CGHC
Box 78553
Milwaukee, WI 53278-8553

 

Claims Mailing Address
CGHC Claims and Correspondence
PO Box 1630
Brookfield, WI 53008-1630

*CGHC is closed for the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday After Thanksgiving, Christmas Eve , Christmas Day, New Year’s Eve – Afternoon

Looking for Insurance?
Call our Sales Team:

855.494.2667
sales@commongroundhealthcare.org

 

Broker & Navigator Inquiries
888.870.4717
sales@commongroundhealthcare.org

 

Provider Inquiries
877.514.2442
providerinfo@commongroundhealthcare.org

 

Appeals and Grievances
grievance@commongroundhealthcare.org

Drop us an email!

Notice: Please keep in mind that communications sent via email over the internet, unless sent encrypted, are not necessarily secure. Although unlikely, there is a possibility that the information you include in an email can be intercepted and read by other persons besides the one whom it is addressed.