Data Security Incident

Data Event Information

We understand that you may have questions about the data security event that occurred on April 27, 2022, involving certain OneTouchPoint servers. Please use the information below to access resources to help you understand what happened and take steps to better protect against possible misuse of your information.


PR Newswire News Release:



  Notice of Data Security Event


Call Center for the data security event information: 877-237-3894

To ensure your questions are answered in a timely manner, please call Monday through Friday, from 8:00 a.m. to 8:00 p.m. Central Time.


Write to OneTouchPoint, Inc.

Attention: Incident Response

1225 Walnut Ridge Drive

Hartland, Wisconsin 53029


Monitor Your Accounts

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus: Equifax, Experian, and TransUnion.


To order your free credit report,


Call toll-free:  1-877-322-8228.


You may also directly contact the three major credit reporting bureaus to request a free copy of your credit report:


Equifax Fraud Alert

P.O. Box 105069

Atlanta, GA 30348-5069


Equifax Credit Freeze,

P.O. Box 105788

Atlanta, GA 30348-5788



Experian Fraud Alert

P.O. Box 9554

Allen, TX 75013


Experian Credit Freeze,

P.O. Box 9554

Allen, TX 75013



TransUnion Fraud Alert

P.O. Box 2000

Chester, PA 19016


TransUnion Credit Freeze,

P.O. Box 160

Woodlyn, PA 19094


To contact the Federal Trade Commission:

Write: 600 Pennsylvania Avenue NW, Washington, DC 20580;

Visit the FTC website:

Call: 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.


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